Customer Support

Need Help? We're Here for You!

Have questions or run into an issue with your theme? No worries—our team is here to help. Just fill out the form below, and we’ll get back to you as soon as possible.

If you experience any issues with the form, contact me via email at hello@designwithshay[dot]com.

Support Hours & Response Time

Our support team is available Monday – Friday from 9 AM – 5 PM JST.
You can expect a response within 1-2 business days. If your question is outside these hours, we’ll get back to you the next working day.

Before Submitting

  • Have you checked our Documentation or the Bricks Builder Guide for answers? Many common questions are covered there!
  • If your issue is urgent, please include as much detail as possible to help us assist you faster.

Submit Your Request

Once you’ve filled in the form, click Submit and keep an eye on your inbox. We’ll be in touch soon to get things sorted for you.

 

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